About Us

Why Lintasarta

Serving the corporate clients for more than two decades earns us a reputation of being a trustworthy partner for many companies from various industries and develops the company into a solid organization. Our
commitment to provide best services to our loyal customers, partners and other stakeholders is maintained through the consistent implementation of professional and independent management.

Milestone

Lintasarta has served significant role in the development of any industries in Indonesia, finance and banking sectors in particular. Being in the business for more than two decades, we have built an
excellent reputation among corporate clients in Indonesia, which earn us trust as their reliable
business partner. The journey of Lintasarta's business is well recorded in the following milestone.

2015 - 2016
2012 - 2014
2009 - 2011
2006 - 2008
2003 - 2005
2000 - 2002
1997 - 1999
1994 - 1996
1991 - 1993
1988 - 1990
2016
  • Cooperation signatories between Lintasarta and IBM for IT Strategic Partnership
2015
  • Won Corporate Image Award.
  • Won Rekor Bisnis 13.
  • Launched new business unit, Owlexa Healthcare
2014
  • Won Corporate Image Award.
  • Launced Produk Sea Star.
  • Launched Produk Managed WAN Optimizer & Private.
2013
  • Won Corporate Image Award.
  • Launched VSAT Nomadic.
2012
  • Won Corporate Image Award.
  • Champion of Customer Service Championship.
2011
  • Launched new brand image of Lintasarta after 23 years
  • Launched new product, Lintasarta Cloud Services.
  • Runner Up 1 Customer Service Championship.
  • Top CSR in Disaster Recovery, in Charta Peduli Indonesia Competition.
2010
  • Lintasarta received awards from the highly recognized event, The 6th National Customer Service Championship - Services Star Award 2010. This competition was organized by Carre CCSL and the Marketing Magazine. Below are the winners of the 6th National Customer Services Championship 2010 from Lintasarta:

Erwin Setiawan, Junior Engineer, the only person who received the Gold Achievement Award , for Frontliner level, specifically for the Back Office category.

Abdurrahim Fahri Nasution, Assistant Manager Customer Relations, received two awards includeing Silver Achievement Award for Team Leader level on Call Center and Case Study of The Year category, which is newly organized in this event. 

Feby Ferdinan Syah, Assistant Manager Service Delivery, received the award as The Most Analitycal for Team Leader level for Call Center category.

Imam Ferdiansyah, Engineer from Central Indonesia Region Division, received the award as The Most Energetic, for Frontliner level, for the Walk In category.

  • Lintasarta received the "Ten Years Award" for maintaining the ISO 9001:2008 certification for the quality of the management system for 10 years.
  • Received the OHSAS 18001:2007 (Occupational Health and Safety Management) from Bureau Veritas.
  • Launched a new product line, Lintasarta Conctact Center
2009
  • Awarded with "Indonesia Best e-Corporate & CIO 2009" from SWA Business Magazine:
    1. Runner Up for “The Best IT Future Leader”
    2. Top five for “The Best CIO”
    3. The Ten for “The Best e-Corporate”
  • Runner up in “Customer Service Championship 2009”, theme: 'Speed and Accuracy' for category: Team Leader and Frontliner, held by Carre-Center for Customer Satisfaction and Loyalty (Carre-CCSL).
  • Runner up in “e-Company Award 2009”, category: Telecommunication. Held by: Warta Ekonomi.
  • Launched Creative Solutions Award (CSA), a writing contest on creative ideas to improve the service industry.
2008
  • Launched value-added services (VPN Ezy HSDPA, IdOLAinteraXi HSDPA, Mobile Extension, e-Learning, Video Conference(VICON),Corporate Mailer, Disaster Recovery Center (DRC).
  • Joined with its two partners, PT Danawa Indonesia and Medialand International, Lintasarta established PT Lintas Media Danawa on June 27th, 2008, which started to operate in August 2008. The core business of the company is Multimedia, New Media offering services like content provision and infrastructure for corporate and retail segment
2007
  • The development of a fiber optic infrastructure in 12 major cities in Indonesia
  • The development of mobile connectivity services such as CDMA, GPRS, 3G, and HSDPA
2006
  • The launch of VPN Ezy, Managed Services and Managed Security.
  • Provided broadband internet services to more than 100 buildings in Jakarta and other major cities in Indonesia
2005
  • Took part in a social program by providing a free leasing service to 16 companies in areas affected by the tsunami in Banda Aceh
  • Development of a ring backbone with 45 Mbps capacity and MPLS-based technology in Java
2004
  • The launch of VPN multi-services with nationwide coverage
  • Obtained an upgrade on the ISO 9001 certification, which was originally obtained in 1997, to the 2000 version, for operating data communications and customer services from SGS Yarsley International
2003
  • Lintasarta’s Care Program (integrated services) supported with the launch of the tagline 'To Serve & Satisfy' which encouraged proactive monitoring in network interruption announcement
  • Development of independent network access using Broadband Wireless Access (BWA) technology
  • Development of a satellite hub at Jatiluhur as a VSAT back-up network
2002
  • Lintasarta increased its ownership share and became the majority shareholder in PT Artajasa Pembayaran Elektronis (Artajasa)
  • The Launch of VSAT IP, a satellite-based service that uses advanced level of TCP IP technology
2001
  • Bank Pembangunan Daerah (BPD) joined with other major banks in the ATM Bersama network
  • The appointment of Lintasarta by HIMBARA (Himpunan Bank Negara) as the network provider of ATM Bersama service
  • The launch of internet wholesale dial-up program to market the internet dial-up access under IdOLA brand
  • PT Indosat Tbk became the majority shareholder in Lintasarta following the settlement of ownership issue with PT Telkom Tbk
2000
  • Replacement with a smooth running system on 1 January 2000
  • Obtained ISO 9002 certification for SDL, VSAT, and Frame Relay services from SGS Yarsley International
  • The initial launch of Lintasarta E-Commerce Payment Gateway which was named after www.bayaronline.com
  • The signing of MoU with PT Telkom Regional Division VII (Sulawesi Area) for on-line payment system (SOPP)
1999
  • The launch of the Cargo Community Service under a cooperation agreement with the Indonesia Air Cargo Club (IACC)
  • The launch of managed service promoting benefits such as effective network cost
  • Preparations undertaken by Lintasarta in anticipation of Y2K
1998
  • The implementation of the Electronic Clearing System to support the Central Bank of Indonesia
  • The signing of an MoU on an Online Payment System with PT Telkom Regional Division V (East Java region)
1997
Obtained ISO 9001 certification for operating data communications and customer services from SGS Yarsley International
1996
The launch of the Frame Relay and international Frame Relay services under a cooperation agreement with international network provider, Equant
1995
  • Received operation license No. KM.24/PB.103/MPPT-95 for basic telecommunications services and No. KM.25/PB.103/MPPT-95 for advanced telecommunications services from the Minister of Tourism, Postal Services and Telecommunications
  • The launch of Indonesia online internet access (IdOLA)
  • The launch of the Network for Information and Financial Transactions (JITU), a service provided for clients from the insurance and banking industries
1994
Implementation of Lintasarta’s Wide Area Network (WAN) service
1993
The launch of the Money Market Information Center (PIPU)
1992
  • The launch of the Very Small Aperture Terminal (VSAT) service
  • The initial operation of the Electronic Information System (EIS)
1991
  • The Implementation of Weekly Clearing Reporting System (LMB)
  • The signing of a cooperation agreement between PT Indosat and SWIFT
1990
  • The first launch of the ATM Bersama network
  • The implementation of the BPP telecommunications service
  • The signing of an agreement between the company and PT Telkom for a data communications service
  • The launch of a Direct Data Connection (SDL), which is based on a digital leased line using Data Over Voice (DOV) technology
1989
  • The implementation of the Monthly Clearing Reporting System (LBB)
  • The implementation of the Credit Information System (SIK)
  • The implementation of the authorization system for Visa and Master cards
1988
Lintasarta was established in April

Facts & Figures

To deliver trustworthy ICT services, Lintasarta attains support from 1,900 best clients and connects with more than 20,000 networks. This reflects our strong commitment to provide services, whenever and wherever necessary.

1,900+ Clients
20,000+ Networks

Our Certifications

We have been providing dedicated IT and data communication services to our customers for more than two decades, which earned us numerous recognitions from various local and international prominent institutions. Below are the awards and accolades we collected as rewards for our competence and commitment to maintain quality of products and services.

ISO 9001

Quality
Management System

SMK3 PP50/2012

Occupational Health & Safety
Management System

ISO 2700-1

Information Security
Management System

Cisco Channel Partner Program

Advanced Cloud and Managed
Services Certified Partner

ISO 20000-1

IT Service
Management System

PCI DSS

Payment Card Industry
Data Security Standard

OHSAS 18001

Occupational Health & Safety
Management System

Uptime Institute

Tier III Certification of
Constructed Facility

ISO 14001

Environment
Management System

Uptime Institute Certified

Tier III Design Data Center


Our Global Partners

As we are committed to deliver high quality products and services and ensure the customer satisfaction, Lintasarta has built partnership with a number of leading and best-in-class partners. Our partners are:


Our IT Service Partners

We believe our partnership with the most prominent and best-in-class partners will ensure the quality of our products and services. Our IT Service partners are: