OVERVIEW
Finance industry is very sensitive to network expansion issue as it is related to its efforts to reach and attract more customers. Service is a vital aspect for finance industry which is always challenged to provide premium service. Thus it is important for them to develop transactional system to promote easiness but also efficient to maintain their competitive power. The network expansion and controlled information traffic from head to branch offices have now serous impacts.
Hence Lintasarta presents a list of solutions for Finance industry to help them answer the existing challenges by providing integrated systems that enable the players in the finance industry to expand network without concerning data communication process, administration and control on their branches.
OPPORTUNITIES
The online network application allows players in the finance industry to open new branches to bring them closer to the customers.
Transactions at the branches or units can directly be recorded at the head office and accessed by the units/branches. This will improve efficiency and control as well as promote comfort to the customers.
The integrated data at the head office can be accessed by all branches/units while customers can withdraw and save their money from any branches. Customers can enjoy transactions through Automatic Teller Machine (ATM) and other Point-of-Sales (POS).
SOLUTION
Lintasarta has long-established experiences in developing ICT in Finance industry. Through this experiences, Lintasarta becomes understand the important issues in this industry, such as how to integrate system and expand network, in order to extend the services to their customers while providing easy and efficient transaction system to enhance competitive power.
For Finance industry, such as bank, insurance, brokerage, and multi-finance companies that have numerous branches, Lintasarta offers online network to create direct data recording at the head office and easy access by other branches. This solution is usable for big scale companies having applied Frame Relay establish optimum connection between head office and branches while small scale companies with small number of daily transactions can apply for VPN Multiservice.
Data communication service from Lintasarta also offers more value-added services (VAS). Amongst the solutions is solution for microbanking or saving unit or mobile cash. This online solution which is served through EDC/ATM is connected to CBS (Core Banking System) application and needs network access like HSDPA. Besides saving function, this solution can facilitate online credit approval which will be helpful for the customers in the Finance industry.
Solution to microbanking can be conducted by using smartcards that can save customer's data. Amongst the benefits are reduced operational cost, acceleration of transaction time and process, ease of monitoring and management of transaction data by implementing centralized data management system and minimum possible human error.
Other VAS solutions that support our vision of service excellence for Finance industry are SMS Corporate and Corporate Mailer to help companies connect to their customers. The companies can use these services for distributing information on new products and offers including billing statement.
Mobile Extension or MOBEX is one of VAS solutions representing the characteristics of the finance industry which generally manage sales agents or marketing officers with high mobility. The solution enables companies to control and manage quota of phone usage as they use GSM cellular service as extension from corporate PBX.
For Business Continuity and data Backup, Lintasarta offers Data Center and Disaster Recovery Center (DRC) with complete and reliable facilities. Particularly for the banking sector, these services support the policy of Bank of Indonesia requiring banks to have DRC to anticipate possible infrastructure damages caused by natural disasters.
DRC will save half or even all system operation from prolonged failure. The solution is suitable for small scale finance companies which do not have their own data center. Thus, Lintasarta offers inventory facility and rental of storage or room that is completed with low and high capacity internet port. In this service, Lintasarta presents sub-services like hosting and co-location.
Lintasarta is Solutions for Your Vision.
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